Client Success Stories!

Scroll down the page to watch videos and read the stories of our clients who share their experiences of what it's like to be a client at HT Physio!

Carole Bush
Carole Bush
Will is very approachable and yet professional. I had an extremely painful flare up of arthritis in my knee. I didn’t want to go to my GP for painkillers. After 7 sessions with Will my knee is back to normal which is amazing! I am so pleased and grateful. I would highly recommend Will.
Caroline Crolla
Caroline Crolla
Will was very helpful with my knee and hip pain. He listened carefully and then diagnosed and treated my pain effectively. I liked being given a limited number of exercises to work on at home. This combination now means that I am pain free which is great. I recommend Will wholeheartedly.
Evelyn Hole
Evelyn Hole
I really enjoy all the information gleaned from the e-mails I get, It helps to be more knowledgeable.
Caroline Bridger
Caroline Bridger
I had a pretty severe issue with Sciatica. Will helped to get me moving again so I could resume my day to day activities
Angela Parke
Angela Parke
Before my first appointment with Will at HT Physio, I had suffered with chronic lower back pain and stiffness for 5 years. At its worst, I was unable to walk for more than 5 minutes without sitting down. I used to be able to go for 10-15 mile walks, but this was no longer possible. I felt miserable and thought that I would never be able to do the things that I used to do. During those 5 years I had consultations with NHS physiotherapists, but, as the appointments were limited, I never saw the same physiotherapist from one appointment to the next, and I was given very little specific guidance, so they did not help the problem. In desperation, I had treatments from a chiropractor, but these only made my back pain worse. Fortunately, while searching the internet 2 years ago, I found details of HT Physio and subscribed to the Three-Tip Friday emails. Shortly afterwards, I booked my first appointment with Will. I was impressed with how detailed a history he took, how thorough his examination was, and how reassuring he was that my back problem could be improved. I left with a set of exercises to do at home. At each subsequent appointment, he checked whether there had been any improvement in my pain and stiffness and how I was finding the exercises, modifying or changing them if necessary. Along with ultrasound and massage treatments, my back problem gradually improved, and was fully resolved in 5 months. Last summer while I was in holiday I was back to walking 13-16 miles a day! I have continued to book appointments with Will when I have had other musculoskeletal problems and I now see him every few months to check that everything is still ok. I very much appreciate not only his excellent diagnostic skills, treatment and advice, but also the reassurance that he gives that any problems can be improved or resolved. I highly recommend Will at HT Physio.
Juliet Browne
Juliet Browne
I saw Will a few days after I had injured my arm. He was brilliant. He identified the problem with my rotator cuff and following his course of my treatment and exercises I'm very glad to be back to normal! The environment is warm and friendly from the moment you are greeted by Bryony in reception.
john white
john white
After a number of sessions with Will I am know free of neck pain. Will took the time to listen to my problem and provided me with complete confidence in his approach to resolving the problem I had. He is extremely knowledgeable and I have no hesitation in recommending him to you. Whilst undergoing treatment I took the opportunity to read Will's book "Thriving Beyond Fifty" easy read that is packed with great advice on staying healthy, which again I would thoroughly recommend.
Rachel Thompson
Rachel Thompson
After a poor experience with an NHS allocated Physio I contacted HT Physio for a consultation re my shoulder. I had broken my collarbone and had frozen shoulder. I was told by the other physio that I was looking at a 2-4 year recuperation and unlikely to get full movement back as I was over 50! One year on, 10 months with Will at HT Physio and I am back to my ballet fun class, movement fully restored and pain free. A kind, compassionate, great listener Will diagnosed what was needed, clearly explained exercises and demonstrated. Printed visuals and equipment needed were provided. Appointments were regular and my choice. Text/email notifications were great. Price acceptable and on hindsight underpriced for results achieved. My injury was treated throughout Covid times as the comfortable treatment room and waiting area was kept immaculately clean and hygienic. I 100 percent recommend that you use HT Physio in Farnham.
Gary Woolgar
Gary Woolgar
I came to HT Physio after 6 months of not being able to run with a damaged knee. After I had seen my doctor who sent me for NHS physio which didn't seem to be helping. When I met Will at HT physio he was the first person to diagnose it as a meniscus tear. And explained to me what I had done. Over the next week's he devised an exercise plan too slowly strengthen my knee and encourage the healing of the meniscus. He told me it would take about 3 months which it did. When I first saw him I could not take one step without pain now I am completely pain free and back running again. I was very impressed with his professionalism and all the help and advice he gave me, I would highly recommend him. Gary Woolgar.

"I sought a local physio, at my wife's suggestion and with some hesitation, for a shoulder condition that was causing increasing discomfort and limiting movement. The first exploratory session with Will was very reassuring in that he was confident he could help. And he did... with a combination of massage, manipulation and home exercises. Even the first session provided immediate benefits. Will knows his business and I have no hesitation in recommending him (as I already have). Many thanks!"

Ian R, Farnham

"Really pleased to find Will. He explained clearly what the problem was and, with manipulation and gentle home exercises, soon had me on the road to recovery.
I'd definitely recommend Will to anyone needing physiotherapy to alleviate pain."

Graham F, Farnham

"If you need a great Physio - HE'S HERE!! My history of back problems means I have had lots of experience of professionals working to help me! Will at H-T Physio has been amazing, however, with his holistic approach to recovery and maintenance. He has, not only worked on my back during the sessions, but empowered me with the tools to strengthen and maintain a balanced and healthy core, thus preventing further problems and difficulties! Keep up the great work, Will and THANK YOU!!"

Yvonne T, Farnham

"Three months ago I was at a low point and in lots of pain.

My fitness, pain and life has improved so much due to Will’s skills of listening to my issues and finding the best solution through his holistic approach to health and well being.

I could not rate Will higher. He is very professional, knowledgeable and caring."

Lisa M, Farnham

My persistent and painful neck problem has improved considerably thanks to Will Harlow with his innovative ideas for gentle exercises and his careful and professional hands on treatment. He is kind and caring and I would highly recommend him." 

Mary S, Farnham 

Will Harlow is a very professional and compassionate physiotherapist. I have received excellent care over the past 6 months which has reduced my back pain so that it is barely there. I would highly recommend Will and I am going to continue receiving treatment in order to maintain the level of comfort that I now experience.” 

Angela H, Farnham 

“I first visited Will in July 2020 with a persistent pain in my hip and groin area. It was stopping me enjoying the tennis and golf which I love so much. It was also painful at night. I was certain that I would be told that I might need a new hip, or that it was just "wear and tear expected at your age" ( I was 70 years old). Will was very professional in his approach and very reassuring that he could help me. Anyway 3 months later, after following a regular exercise regime and with hands-on treatment from Will, I was back on the tennis court and playing regular golf. I have returned to Will for regular treatment to try to maintain this improvement. I am not completely cured. Maybe I will have to live with a few aching muscles, but I am probably 80% better and currently cope with long, energetic walks most days and I hope to continue to run round the tennis court when current covid restrictions allow me to. 

Rosemary W, early-70's, Farnham 

I would like to both thank you for your attention and congratulate you on the treatment I received which has enabled me to resume a satisfactory level of mobility.

Having reached the age of ninety one, had two hip replacements and subsequently three dislocations I had almost despaired of regaining a reasonable level of walking but thanks to your initial assessment and subsequent treatment I am now enjoying walking once again .

I will not hesitate to revisit you from time to time as required.” 

K.L., early 90's, Farnham 

“I thought I’d let you know the time Will spent easing my back together with the exercises gave me has made a huge difference and I’m back to my full exercise regime. I’m also looking forward to skiing so have bravely booked to go skiing next Christmas. 

M.R., early 70's, Farnham 

“Thank you so much Will. Working with you has taught me how to manage the arthritis in my knees and back a lot better. I have also left with a program to follow and build on. Would highly recommend Will at HT physio 

Trudy B., Farnham 

Completely recommend Will - outstanding service on every level. His knowledge and all round professionalism – really impressed. 

C.B., 50's, Farnham 

“I saw Will for treatment for a painful tendon problem around my ankle which I had left for far too long before seeking help. I found the combination of his professional expertise, technical experience and reassuring manner, together with his ability to explain clearly what was wrong and to ensure that I received the correct treatment, meant that I saw real improvement as quickly as was possible with this particular type of problem. I am in my late fifties and tend towards arthritis and some associated problems developed in my hip and knee because I was compensating for the weakness in the ankle. Will spotted this and also helped me with these additional problems. I would highly recommend him. 

Charlotte L., 50's, Haslemere