Our specialist physios are in high demand – limited spots available. Contact us today to secure your appointment and start your journey to better health!

01252 717529

reception@ht-physio.co.uk​

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Meet the Team

Will Harlow

Clinic Director

Will gained an MSc in Physiotherapy from Brunel University in West London in 2015, completing placements at prestigious hospitals such as Great Ormond Street. He started his working career in the NHS, before moving into professional football for two years, working on the south coast for Portsmouth FC. After developing a passion for helping people aged 50+ regain their mobility, independence and a life free from pain pills, Will set up HT Physio in Farnham in 2018. Since then, he has hundreds of happy clients from all over Farnham and further afield who are back doing the things they love.

Will started a YouTube channel in 2020 which has amassed to over 1 million subscribers and reaches a worldwide audience. He has a Sunday Times best-selling book (Thriving Beyond Fifty) which has sold tens of thousands of copies across the world.

For full peace of mind, you can find Will’s HCPC Registration here.
FIND OUT MORE ABOUT WILL

Lucy Collecott

Lead Physiotherapist

Lucy is a HCPC and CSP-registered physiotherapist who also graduated from Brunel University with an MSc in Physiotherapy. She has experience in the NHS and now specialises in the treatment of arthritis and lower limb injuries in people over the age of fifty.

Lucy is a competitive event rider and takes part in horse riding competitions in her spare time. As such, she understands the toll that an active life can take on the body. Lucy has a passion for helping people to regain mobility and independence and enjoys making a huge difference to people’s lives. Her achievements include fixing stubborn cases of sciatica, helping a woman who was confined to a wheelchair to walk again and resolving a patient’s 3-year hip problem in just 8 weeks.

For full peace of mind, you can find Lucy’s HCPC Registration here.

Bridgette Maleham

Specialist Physiotherapist

Bridgette qualified with a BSc Honours in Physiotherapy from The University of the Witwatersrand in South Africa in 2010 and completed her Certificate in Orthopaedic Manipulative Therapy in 2017. Since then she has gained extensive experience in the field of musculoskeletal and sports injuries as well as developing a special interest in pain neurophysiology and therapeutic neuroscience education. She has worked with a wide variety of patients in all walks of life.

Bridgette is passionate about biomechanics – how and why things work the way they do – and ensuring that each of her clients is treated holistically and as such incorporates much exercise and education into each of her treatment sessions. She believes that you should walk away from your treatment not only knowing what you have injured but why, how to get moving again and how to move better in the future. In her spare time enjoys dancing, gardening, reading, road trips and has a huge soft spot for all animals!

For full peace of mind, you can find Bridgette’s HCPC Registration here.

Rosie Saunders

Specialist Physiotherapist

Rosie graduated with a first class degree in Physiotherapy from St George’s University of London. She has several years of experience working within the NHS across a range of clinical areas and has developed specialist expertise in musculoskeletal physiotherapy. She has a particular interest in sports injuries and in getting to the root cause of lower back pain, helping patients move beyond short term fixes to achieve lasting results.

She is passionate about understanding the underlying drivers of pain and dysfunction, and believes in empowering her patients through education, movement and tailored rehabilitation. Her approach focuses not just on treating symptoms, but on restoring confidence, resilience and long term mobility.

Outside of work she loves cooking and baking, walking the coastal path, keeping up with her naughty cat, and is always looking for ways to perfect her golf swing.

For full peace of mind, you can find Rosie’s HCPC Registration here.

Zoe Sopp

Office Manager

Zoe, with her extensive equine background, brings a wealth of experience to her role at HT Physio. She has competed at the top level in dressage and worked as Head Office Manager for Al Shira’aa, a prestigious global equestrian organisation, while also training and competing their dressage horses. Beyond her equestrian achievements, Zoe has handled operations for a leading supplement brand.
 
At HT Physio, Zoe is committed to optimising the clinic’s systems, ensuring a seamless experience for every patient. She takes pride in guiding new patients in the right direction, helping them navigate their journey to better health with ease and confidence. Zoe’s dedication to excellence and her diverse expertise make her an invaluable part of the team, fostering a smooth and supportive environment for both patients and staff.

Nikki Budd

Customer Care

Nikki brings a wealth of diverse experience to her role at HT Physio, blending her background in events, hospitality, interiors, and more recently, healthcare and nutrition. With a keen interest in wellbeing and holistic health, Nikki is dedicated to creating a warm and welcoming environment for every patient. Her varied expertise helps her seamlessly manage the clinic’s busy day-to-day operations, ensuring everything runs smoothly and efficiently.

Nikki’s commitment to excellence ensures that each patient receives personalised attention and the highest level of care, making their experience at HT Physio both comfortable and positive.

Sukie Zhao

Marketing & Social Media Assistant

Sukie is the Marketing & Social Media Assistant at HT Physio, working closely with Will Harlow to support the clinic’s growing global presence. She holds a Master’s degree in Global Media Management from the University of Southampton and brings a strong understanding of digital strategy, audience engagement, and content delivery.

Supporting a brand with a large and highly engaged audience, Sukie plays a key role in maintaining the quality, consistency, and cadence of content people have come to expect. She contributes across all online touchpoints while developing new ideas that help amplify Will’s message. Through her work, Sukie plays an instrumental part in the wider mission of helping people feel and move better around the world.

Laura Mills

Video Editor

Laura joined HT Physio in 2026 as Video Editor, arriving with an extensive editing career and a real depth of craft. She has worked across the industry, from major entertainment to some of YouTube’s most respected channels.

Will’s videos reach an online audience of more than 2 million, and Laura plays a crucial role in delivering the content that following has come to love. She brings a sharp eye for pacing, clarity, and storytelling to everything she produces, shaping raw footage into polished, accessible video that helps Will’s message land and resonate with viewers.

Through her work behind the scenes, Laura is an instrumental part of the wider mission of helping people feel and move better around the world.

Melanie Johnson

Customer Success Manager - Lifelong Mobility

Melanie is the Customer Success Manager at our sister company, Lifelong Mobility, joining the team with a strong background in operations, quality, and client relations. She has held senior roles at premium brands, where she built a reputation for first-class service, close customer relationships, and a real eye for detail.

In her role, Melanie looks after customers from their very first contact onwards, making sure every interaction feels considered, helpful, and genuinely caring. She pairs years of operational expertise with a natural warmth, building the kind of trusted relationships that keep customers feeling supported every step of the way.

It is this dedication to service that sits at the heart of Melanie’s work, helping customers feel confident, cared for, and able to live more comfortably and independently every day.

Bryony Harlow

Brand & Media Design

Bryony, Will’s wife, has been part of HT Physio from the very beginning, having helped Will set up the clinic in 2020. She also helped establish the Lifelong Mobility programme, the online sister company launched in 2025 to help people stay mobile and independent. With an extensive background in design and marketing for industry-leading brands across healthcare, travel, and hospitality, she brings real expertise in crafting messaging that is positive, engaging, and clear across both businesses.

In the early years, Bryony handled all of HT Physio’s YouTube packaging and social media, shaping much of the look and feel the brand is known for today.

Today, she works closely with Will across brand, positioning, design, and communications. Her expertise helps both businesses share a clear and consistent message, in person and online, reflecting the care and credibility at the heart of both businesses.